Specialized Mechanical Services, Inc. was started in June of 2002. Josh Roberts, who had been the Service Manager and Mechanic Foreman for Bennett Brothers Yachts, decided he needed a change. At that time, Jim Corse, of Corse Marine Services, was looking to retire from his business and move back to Scotland. Jim’s Corse Marine Services serviced sail and power boats around the Wrightsville area and were dealers for Yanmar and Westerbeke. After a number of beers at a backyard cookout, Jim was able to talk Josh into buying his company and leaving Bennett Brothers. Josh has never looked back.
Jim Corse gave Josh a head start by introducing Josh to his customers by way of a letter. This allowed him to “hit the ground runnin’”. In the early years, Josh took on all kinds of work, not just the yacht service, but other things as well. He took care of the Cape Fear Trolley’s for a number of years, before he got too busy with yacht work. A number of high rise fire pumps came his way along with the servicing of generators for Cinema Catering out near the MGM studio. Now, yacht work is almost exclusively what we do at SMS. He also worked for Custom Steel Boats in Merritt, NC on a Cape Horn 83’ exploration trawler.
One of the things that sets SMS apart from many other service companies is our customer service etiquette. We believe that honesty IS the best policy along with integrity, doing the right thing when nobody’s looking. We also strive to be technologically advanced, making training an important part of operation. Our technicians annually attend seminars at Yanmar, Volvo Penta and Westerbeke facilities.
Having the knowledge and the proper tools allows our technicians to properly diagnose problems in your vessel in less time and with more accuracy.
Our customers don’t have bottomless bank accounts so we try to be as efficient as possible in performing the work. We like to think that we spend your money as if it were “our own”.
Customers need to be kept up to date with what is going on with the repairs to their vessel and we strive to do that. Communication is not always perfect, but we make an effort every day to make it as close as possible.